Starting the call: Getting Through:

Listen to the following phrases. Repeat each phrase three times after the native speaker.
	Could you put me through to the Quality Control Department, please?
	Could you get me the Export Sales Department, please.
	Could I have the accounts department, please?
	May I have the sales department, please?
	I'd like to speak with someone who deals with complaints.
	Can I speak to someone who deals with complaints?
	Could I speak to the person in charge of your Finance Department?
	Could I speak to someone regarding general ledger software?
	May I speak to someone from the Shipping Department, please?

Subscribe now to get access to all resources in this section!
Subscription Form

POTRESTI ANCHE ESSERE INTERESSATO A

Starting the call :: Identifying yourself

Useful phrases, with audio

Starting the call :: Giving further information about the purpose of your call

Useful phrases, with audio

Starting the call :: Identifying your company

Useful phrases, with audio

Starting the call :: Explaining where you are calling from

Useful phrases, with audio

Starting the call :: Asking to be put through to the extension you need

Useful phrases, with audio

Starting the call :: Summary

Useful phrases, with audio