Starting the call: Identifying your company:

Listen to the following phrases. Repeat each phrase three times after the native speaker.
	This is Donna Greenwood of Chemsoft Incorporated.
	Jennifer Fisher here, from Safelink Systems.
	This is Paul Ryefield. I'm with Northwest Industries PLC.

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POTRESTI ANCHE ESSERE INTERESSATO A

Starting the call :: Explaining where you are calling from

Useful phrases, with audio

Starting the call :: Asking to be put through to the extension you need

Useful phrases, with audio

Starting the call :: Summary

Useful phrases, with audio

Starting the call :: Greetings

Useful phrases, with audio

Starting the call :: Giving further information about the purpose of your call

Useful phrases, with audio

Starting the call :: Identifying yourself

Useful phrases, with audio